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Refund policy

• We do not offer any refunds or exchanges on any products. All sales are final.

• If you receive a damaged product during transit, an unboxing video is mandatory to claim a replacement.

• The unboxing video must clearly show the sealed package and the complete opening process without any cuts or edits.

• Only replacement will be provided for damaged products after verification. Refunds will not be issued in any case.

• Claims without a proper unboxing video will not be accepted.

• For any concerns or support, contact us on: 9028089262.

Custom Clans

Free Shipping

We offer free shipping on all prepaid orders

Customer Service

For any queries reach out to us at info@customclans.in

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We use SSL encryption to ensure safety of all payments.

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About Store

Custom Clans is the ultimate destination for anime fans in central India. We are a store based in Nagpur, Maharashtra, that offers a wide range of anime merchandise, from posters, stickers and stationery to Action Figures, Accessories and much more.